So Great About Our Service?
Get the job done correctly and efficiently. Copy services, especially low
cost defense-oriented services, are notorious for being sloppy and slow.
DefensePro will impress you with our level of excellence and speed.
We Can Find Anybody
Our current "hit rate" of finding and serving the locations listed on
order forms - without any help from the customer is 99%. In other words,
we won't bug you because we can't find the place!
No More Certificate of No Records
Our percentage of CNRs to successful orders speaks for itself: only 1%.
Only 1% of our orders are completed without records. No other copy
service can beat that!
We make sure you get what you asked for
We don’t just ship you whatever the location gave us. We actually look
through the records and make sure you get what you are looking for. If it is
not there, we go back again and get it.
We’ll Provide Compel Documents
If the facility won't produce timely we will have our legal staff prepare a
complete Motion to Compel package that you can file with the Board and get an
Order to Produce.
If we are in danger of missing a deadline, or have any problem on your files we
will notify you immediately: by phone, fax, email, mail, or whatever method you
prefer. We won't leave you in the dark!
We would rather do it right than simply be fast, but our turn-around times are
still lower than the competition because of our streamlined and automated
process for getting records.
Guaranteed NEXT DAY service of Subpoena/Auth on the facility for all RUSH jobs.
No matter how busy we get, your RUSH jobs will be served the next day.
ERRORS AND OMISSIONS INSURANCE: We carry full Errors and
Omissions insurance on the slim chance that we make a mistake.